Excellent customer service and business acumen among the entire staff. Your organization exhibits the ingredients to keep customers coming back.

Lovethis place! Best shop I have used and bring all of my vehicles here! Very well run shop and very trustworthy group!

Great customer service, and great mechanical service. I was able to get emergency tire service, and complete the same day. Service advisor was very knowledgeable and transparent, and even provided courtesy shuttle to / from my local office.

I've been going to G&C for years. They are always on the cutting edge of technology and excel at customer comfort, communication and satisfaction. They have remodeled their office to increase the space between their employees due to Covid, they have a sterilization station which is the first thing you encounter when driving on their lot. To protect their employees your car is wiped down and sanitized before they even look at it. On the other side before you pick up your car it is sanitized again. They have a cool machine(technical term) that sanitizes everything and makes your car smell fresh. They have perfected contactless auto repair with pictures, video, pay on-line and a key ATM for pickup. All of this is just to back up the skilled mechanics and service writers that they employ because really it doesn't matter how clean your car is if it doesn't run right. They are knowledgeable and dependable and communicative and really what more can you ask for in a repair shop. The Caldwell's travel all over and have contacts in shops around the country so when my A/C went out when I was on vacation they were able to refer me to a dependable shop in the area. That was priceless. G&C is active in the community supporting the local schools, sports organizations, first responders and more. #trusttherepair

Check in and check out was quick and easy. The work was done on time with no surprises.

Always great, fast, reliable, and honest service. We have been using G&C for many years.

Taken my car here several times. Super professional response times, and expectations setting. Completely zero touch drop off and pickup, not to mention, free loaners. If you have a Tesla, or electric, they’ll charge it for you too!

WOW. I drove 40mins to have my car seviced at G&C Chantilly. I do most of my car repairs/maintenance, don't trust just any mechanic. The drive was worth it. I emailed Ryan 2 weeks before I brought the car in for road force balance/mount matching, alignment, and inspection. I have never gotten a report like Ryan sent me and Chris put together. So detailed, pictures, description of items, recommendations, work accomplished. All details right to my phone. They have an amazing online portal where you can see all the information they took about the car, it includes videos as well. Chris did an amazing job. My car drives smooth and straight down road. The level of service is top of the line. I couldn't come get the car before they close so they provided me a pin code to their key atm outside. Put the pin code as provided when I arrived that evening and the key atm drops my key like a soda machine after you put the combination. Wow. The level of communication Ryan has and work Chris performed left me so impressed. I didn't even have to pay over the phone or anything, Ryan emailed the invoice link, I paid online like I would when I buy something off amazon, quick, easy, and secure. And their prices are very competitive, I had a price in my mind, I was surprised that it was lower. Lol. The level of service, in person communication, and online communication portal they provide you with is the best in the industry. You can not get service with them and tell me somebody else provided you better. They also provide live chat, free loaner car, and much more. I may sound like a paid advertisement but the word needs to get out. Everyone deserves this kind of quality sevice. Worth every dollar.

I was trying to make it 5 stars! I always get great service! The waiting area is comfortable and warm. The people who work at this location are awesome!! Thanks for taking care of my car.

Good tire service. Nice people. No pressure. A little disappointed on the price of other services they recommend after vehicle inspection. A simple front brake job I can do in a few hours costs 2 days of pay for me. Not that much different than other shops, but wish I could get paid that for a few hours of work.